Customer service with online pool and spa supplies

I was brought up to always do the right thing. That philosophy has made it into the way I have run my businesses, and how I interact with customers, suppliers, and even competitors. Good customer service pays for itself many times over — in loyalty, customer value, referrals, brand equity, and reputation. Conversely, poor customerContinue reading “Customer service with online pool and spa supplies”

Poolweb reviews will hopefully save you from a bad experience

My hand was forced into creating this blog, which is focused on the eCommerce companies that sell pool and spa supplies. I wanted to objectively share a particularly horrible experience I had with, who tried to dodge their responsibility and accountability when one of their sales reps made a blatant mistake and sent meContinue reading “Poolweb reviews will hopefully save you from a bad experience”