I was brought up to always do the right thing. That philosophy has made it into the way I have run my businesses, and how I interact with customers, suppliers, and even competitors. Good customer service pays for itself many times over — in loyalty, customer value, referrals, brand equity, and reputation. Conversely, poor customerContinue reading “Customer service with online pool and spa supplies”
Tag Archives: Poolweb.com
Pool equipment, pool accessories, chemicals, pool covers, pool filters
It’s important to share stories about our experiences with businesses who rip us off, like this online pool equipment store, Poolweb.com, did to me. They take advantage of the friction of returns, of calling, of spending the time to remedy a poorly handled situation. We ordered this great MeycoLite pool cover. Our pool company thenContinue reading “Pool equipment, pool accessories, chemicals, pool covers, pool filters”
Poolweb reviews will hopefully save you from a bad experience
My hand was forced into creating this blog, which is focused on the eCommerce companies that sell pool and spa supplies. I wanted to objectively share a particularly horrible experience I had with Poolweb.com, who tried to dodge their responsibility and accountability when one of their sales reps made a blatant mistake and sent meContinue reading “Poolweb reviews will hopefully save you from a bad experience”
Poolweb Reviews 